2 Sections
16 Lessons
2 Weeks
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Module 1
6
1.0
Introduction to Motor Garage Management
10 Minutes
1.1
Overview of the automotive industry
1.2
Importance of efficient garage management
1.3
Business Fundamentals
1.4
Business planning and goal setting
10 Minutes
1.4
Legal and regulatory requirements
Module 2
10
2.0
Customer Service and Relationship Management
2.1
Understanding customer needs and expectations
2.2
Understanding customer needs and expectations
2.3
Effective communication skills
20 Minutes
2.4
Workshop Operations
2.5
Workflow management
15 Minutes
2.6
Equipment maintenance and repair
15 Minutes
2.7
Quality control and assurance
20 Minutes
2.8
Analysis of real-world garage management scenarios
20 Minutes
2.8
Problem-solving exercises
MOTOR GARAGE MANAGEMENT
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