Curriculum
5 Sections
25 Lessons
2 Weeks
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Module 1
4
1.0
Introduction to Digital Office Administration
1.1
Understanding the digital transformation in office administration
1.2
Impact of technology on modern workplace
1.2
dynamics Role of digital tools and technologies in enhancing productivity
Module 2
4
2.0
Digital Communication Tools Email management
2.0
Instant messaging platforms for internal communication
2.1
Email management: organization, filtering, and etiquette
2.2
Video conferencing tools for virtual meetings and collaboration
Module 3
5
3.0
Document Management Systems (DMS)
3.1
Introduction to document management systems
3.2
File organization and version control
3.3
Document sharing and access controls
3.4
Integration with productivity software and cloud storage solutions
Module 4
5
4.0
Customer Relationship Management (CRM)
4.1
Introduction to customer relationship management (CRM)
4.2
systems Managing customer interactions and tracking
4.3
leads Sales and marketing automation features of CRM
4.4
software Integration with digital communication tools for customer outreach
Module 5
7
5.0
Project Management Tools
5.1
Overview of project management
5.2
principles and methodologies
5.3
Task scheduling and tracking using project management software
5.4
Team collaboration features for project
5.5
communication and coordination
5.6
Resource allocation and budget managent
DIGITAL OFFICE ADMINISTRATION
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